Shipping & Returns – Gemma Barnett

Shipping & Returns

Once you have placed your order I will dispatch your item/s within 2 working days.

UK shipping rates

Products are dispatched flat in a sturdy cardboard envelope at a shipping rate of £3.95 (Royal Mail Tracked 48)

 

Returns & refunds

I do hope that your are very happy with what you receive.  If you are not then please get in touch immediately.

Items can only be returned if they were purchased from this website.

Please note, postage can only be refunded if you have received an incorrect item. If you change your mind about the product then you will have to pay for the return postage and you will receive a full refund of your original purchase + original postage cost. If you notice that your order is damaged, please do not accept the package and contact me straight away. Alternatively please photograph the damaged packaging, or send it back so I can see what went wrong.

Please feel free to contact me using the Contact page if you have any problems.

Thank you for shopping with Gemma Barnett Art!